How it Works
Custom Review Page
- We will create and host a web page where your customers can rate your product or service. We will customize this page with your logo and wording of choice. You will be able to choose between emoticon faces, stars, hearts or thumbs for the customer's rating. This web page can be added to your website.
Custom Invite Page
- A custom review invite page is created for you to enter the customer's name and email address to request a review for your business. If your customer doesn't respond within a few days, they can be sent automated follow up emails. Custom campaigns using text messages or printed review cards are available for an additional fee.
- When a customer gives you a Good rating, they will be prompted to leave your business a review with direct links to the review sites of your choice.
Neutral or Bad Ratings
- If a customer gives you a Neutral or Bad rating, a custom form will pop up allowing them to contact your business directly. This will give you a chance to address their concerns before they leave an online review.
Online Review Statistics
- 97% of consumers read online reviews
- 85% of consumers trust online reviews as much as personal recommendations
- 73% of consumers trust a business more that has positive reviews
- 49% of consumers will not use a business with lower than 4 stars
- Data courtesy of the Local Consumer Review Summary by BrightLocal
Interested but need more info or want a free online demo? Send us an email.