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| We warranty all parts and installation for 1 year and all board level repairs for 6 months. If you should have a failure within the warranty period, the shipping and rework is at our expense. We stand behind our products and service Mechanics! |
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| No Problem! We know sometimes repair doesn’t make sense. If you decide not to repair, the $79 Garage Fee applies and we ship your laptop back to you or you can sell your non-working laptop to us. |
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| The Laptop Guy and Zoe believe in recycling and saving our planet. We break down all non-working laptops, use what we can and send the rest to be responsibly recycled. |
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| Every laptop has a unique set of parts, which makes acquiring laptop parts difficult. The Laptop Guy's team of part buyers are skilled bargain hunters. They work with a nationwide network of suppliers to secure the lowest possible part pricing. Our goal is to provide you with a quote that makes sense. And our repair approval rate of nearly 80% tells us that our customers agree... At The Laptop Guy Garage, when you have laptop problems... Fix It, Don’t Pitch It! |
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| Your laptop is diagnosed & we contact you the day it arrives at our Garage. If special order parts are not needed we will repair your laptop within 24 hours. If special order parts are needed, we will provide an estimated completion date at the time of your approval. |
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